Our Terms and Conditions

These Terms and Conditions govern your use of Buran Casino at burancasino-aud.com, a platform operated by Araxio Development N.V. under Curaçao eGaming licence 8048/JAZ2017-042 since 2017. Please read them carefully before you register or place a wager.

Accepting Our Terms

By ticking the acceptance box during registration, opening an account, logging in or placing a single wager on our platform, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions in full. The agreement takes effect the moment your account is created and remains in force until either you close the account or we terminate it under the clauses below.

If you do not accept any part of these terms, you must not register or play. Continued use of our platform after we publish an updated version constitutes acceptance of the current terms. We advise you to keep a copy of the version in force when you registered.

Who May Register and Play

You may hold an account only if you are at least 18 years old, or the legal gambling age in your jurisdiction if higher, and you are not resident in a restricted territory. We operate in Australian dollars and serve players where online gambling is lawful. Residents of the USA, UK, Netherlands, Belgium, France, Spain, Italy, Portugal, Sweden, Romania, Greece, Hungary, Singapore, Iran, Iraq and Syria may not open or maintain an account.

You may hold one account only. Duplicating accounts under variant names, emails or devices is a material breach of these terms. Before your first withdrawal we will ask you to complete KYC verification: photo ID, proof of address and confirmation of your payment method, processed within up to 3 days.

• 1. One account per person, per household, per IP address and per payment method.
• 2. All registration details must be accurate, current and match your identity documents.
• 3. You are responsible for keeping your login credentials confidential.
• 4. We may request KYC documents at any point in the account lifecycle, not only at withdrawal.

Deposits, Withdrawals and Verification

We accept PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, Neteller, MiFinity, Jeton, Trustly and the cryptocurrencies Bitcoin, Ethereum, Litecoin and Tether. The minimum deposit and minimum withdrawal are each 30 AUD. Withdrawal limits are 8,000 AUD per day, 16,000 AUD per week and 32,000 AUD per month, and we aim to process every withdrawal within 0 to 24 hours after verification.

We charge no fees on deposits or withdrawals. You may only withdraw to a method held in your own name. A dormant account, one with no login or transaction for 12 consecutive months, may attract a reasonable administrative fee after notice from us, and we may close it after a further period of inactivity.

Bonus Rules You Must Follow

Bonuses, including the welcome package, reload offers, cashback, free spins and tournament prizes, carry their own promotional terms that form part of this agreement. Wagering requirements, eligible games, maximum bet limits while a bonus is active, and expiry periods are stated on each promotion page, and those specific rules prevail over this general section.

You must complete wagering before the stated expiry; once a bonus lapses, the bonus funds and any winnings derived from it are forfeited. Playing with an active bonus in games excluded for that promotion, or exceeding the maximum permitted bet, may void the bonus and associated winnings.

• 1. Bonuses are limited to one per person, household, IP address and payment method.
• 2. Bonus funds are not withdrawable until wagering is complete.
• 3. Real-money funds are used before bonus funds unless a promotion states otherwise.
• 4. Winnings from free spins may carry their own wagering terms as published.

Conduct We Do Not Tolerate

Fraud, misuse and abuse of our platform give us the right to suspend your account, void bonuses and winnings, and retain funds pending investigation. We treat the following as serious breaches of these terms, and we cooperate with other operators and regulators to detect them.

Using a VPN, proxy or any technical means to disguise your location and access our platform from a restricted territory is prohibited and voids any winnings generated while doing so.

• 1. Chargebacks, reversed deposits and disputed payments.
• 2. Multiple accounts, syndicated play or sharing accounts with third parties.
• 3. Bonus abuse strategies such as low-risk wagering patterns designed to farm bonuses.
• 4. Collusion with other players or exploitation of software errors.
• 5. Automated play using bots, scripts or any software that interferes with game fairness.

Playing Safely and Self Exclusion

Gambling must remain entertainment, not a source of harm or financial pressure. You can set deposit limits, loss limits, session reminders and reality checks on your account at any time from your profile or by contacting our support team, available 24/7 via live chat and email at [email protected].

You may request self-exclusion for a fixed period or a cooling-off break at any time, and we will act on the request promptly by blocking your account and removing you from promotional communications. If we notice patterns suggesting gambling-related harm, we are entitled to contact you, apply protective limits or restrict your account. Free confidential support is available in Australia through Gambling Help Online on 1800 858 858.

Closing Your Account and Complaints

You may close your account at any time by contacting support. We will settle any outstanding balance to a verified payment method in your name before closure. We may also close or suspend an account where you have breached these terms, where verification fails, or where we are legally required to do so.

If you have a complaint, contact our support team first; we aim to acknowledge complaints promptly and resolve them fairly, escalating to management where needed. Any dispute not resolved at operator level may be referred to the Curaçao eGaming authority. These terms are governed by the laws of Curaçao, and the courts of Curaçao have exclusive jurisdiction, without prejudice to any mandatory consumer rights you hold under Australian Consumer Law as an Australian resident.

How We Update These Terms

We may amend these Terms and Conditions at any time to reflect changes in law, regulation, licence conditions or our services. The revised version is published on this page with an updated effective date, and where a change materially affects your rights we will also notify you by email or an in-platform message before it takes effect.

Your continued use of Buran Casino after the effective date of an amendment means you accept the revised terms. If you disagree with a change, you may close your account before that date without penalty, and any withdrawable balance will be returned to you. The version displayed on this page at the time of your access is the version that applies to your play.

Frequently asked questions

How old do I have to be to play at Buran Casino?

You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if that is higher. We verify age during KYC before your first withdrawal.

What happens if I breach the bonus rules?

Bonus funds and any winnings tied to the breached promotion may be voided, and repeated misuse can lead to suspension or closure of your account under our prohibited conduct clauses.

How do I self-exclude from my account?

Contact our 24/7 support team via live chat or email at [email protected] and request a self-exclusion or cooling-off period. We will block your account promptly and remove you from marketing communications.

Do the terms change without notice?

We publish updated terms on this page with a new effective date. For changes that materially affect your rights we also notify you by email or in-platform message before they take effect.